Terms of Service

Last Updated: June 14, 2026

1. Introduction

Welcome to Luvly (“the App”, “we”, “us”, or “our”). Luvly is a high-quality community platform designed for pet lovers to share and discover pet photos and stories.

By accessing or using Luvly, you agree to comply with these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use the App.

2. Access and Account Options

Luvly is committed to protecting user freedom and privacy.

3. User Conduct and Community Content Guidelines

To maintain a safe, friendly, and high-quality pet-sharing community, you agree not to upload, publish, distribute, or display any of the following content:

You understand and agree that Luvly reserves the right to review, restrict, remove, or moderate content, limit feature access, or suspend/block accounts or devices that violate these guidelines, without prior notice.

4. Content Moderation and User Reporting

To maintain a safe and high-quality pet community, Luvly uses a combined moderation system involving automated detection and human review.

4.1 Automated Content Detection

Images and public content uploaded by users may undergo automated server-side safety checks, including but not limited to:

These automated checks may rely on AI technologies or third-party security services to help protect the community and platform security.

4.2 Human Review

Content identified as potentially risky, reported by users, or otherwise requiring further investigation may be reviewed manually by our moderation team. Human review may include examining images, text, account behavior, and related contextual information to determine whether content violates these Terms or community standards.

4.3 User Reporting

Luvly provides in-app reporting features. If you encounter content that is inappropriate, infringing, abusive, or otherwise violates these Terms, you may report it through the App or contact us directly.

Based on review results, we may take actions including but not limited to:

 

5. Subscription and Premium Services

Luvly provides optional premium subscription services that unlock additional features and enhanced user experiences.

5.1 Available Subscription Plans

Users may choose from the following subscription options:

Creator Membership (Limited Availability)

Creator Membership is a limited-access subscription offering exclusive creator resources and tools. This subscription is strictly limited to 3 users only. Once all available slots are occupied, new subscriptions will not be available until a slot becomes available.

5.2 Billing and Renewal Terms

  1. Purchase Confirmation: Payment will be charged to your Apple ID account once the purchase is confirmed.

  2. Automatic Renewal: All subscriptions renew automatically unless auto-renewal is disabled at least 24 hours before the current subscription period ends.

  3. Renewal Charges: Renewal fees will be charged to your account within 24 hours prior to the expiration of the active subscription period.

  4. Subscription Management: Users can manage or cancel subscriptions and disable auto-renewal at any time through: Settings → Account Settings → Subscription

  5. Pricing Changes: Subscription prices may be updated from time to time. Any pricing adjustments will take effect only after prior notice and upon the next renewal cycle, where applicable.

 

6. Third-Party Services

To provide core app functionality, Luvly uses the following third-party services and infrastructure providers:

• Apple Sign In

Used for user authentication and account login. Apple may process authentication-related data in accordance with Apple’s own privacy policies.

• Alibaba Cloud

Used for backend infrastructure, cloud hosting, networking, database, and data storage services.

• Alibaba Qwen AI Services

Used for AI-powered pet image recognition, automatic caption generation, tag generation, and related AI content features. Uploaded images or related content may be processed temporarily to generate AI responses and improve feature quality.

We only use third-party services necessary for operating and improving the App. We do not sell user personal data to advertisers or unrelated third parties.

• Qiniu Cloud

Used for media file storage, image hosting, and content delivery services for user-uploaded images and related media resources.

• NetEase Yunxin (NIM SDK)

Used to provide in-app instant messaging, chat communication, and related real-time interaction features between users.

• Adjust Analytics and Attribution

The app uses Adjust for app analytics and installation attribution. Adjust may collect limited device and usage information to help us measure app performance, analyze marketing campaigns, and improve user experience.

For more information, please refer to the Adjust Privacy Policy: https://www.adjust.com/terms/privacy-policy/

7. Content Ownership and License

8. Privacy and Data Control

Your privacy is one of Luvly’s core values.

9. Disclaimer and Limitation of Liability

10. Changes to These Terms

We may update these Terms of Service from time to time. Because anonymous users cannot always be directly notified, we encourage you to review this page periodically. Continued use of Luvly after updates constitutes acceptance of the revised Terms.

11. Contact Us

If you have any questions, feedback, reports, or requests for assistance, please contact us at:

Email: luvly26668@gmail.com